Sales Skills Fundamentals

Hone your competitive edge and enlarge your own unique selling proposition by delving into the selling strategies used by top companies. As you learn various selling techniques, you will uncover ways to engage, qualify and build rapport with customers while presenting your company and its products in the best possible light.

Knowledge & Skill Building Areas

Sales Fundamentals

  • Sales vs. Marketing
  • Customer Service
  • Ethics 

Sales Presentation Fundamentals

  • Presentation
  • Discovery
  • Handling Objections
  • Closing
  • Follow Up
  • Referrals
  • Prospecting

Ideal candidates for taking this course are: Sales Professionals, Support Staff, Customer Service Representatives and Management.

Delivery Method:  This course involves 12 hours of online learning which allows you to work at your own pace from the comfort of your own computer any time of the day or night.

Timeframes:  You will be allotted 3 months from the date of course registration to complete the online education.  Extensions can be purchased it additional time is required.

Prerequisite:  There is no prerequisite for this course.

Tuition:  $399 + tax for a limited time. 

The tuition includes the online education and an electronic copy of the course manual.

Exam:  The online exam for this course is closed book.  When you are close to completing the online course, you will need to make arrangement with a proctor testing location to proctor your online exam for you.  Please click here to see the list of the current approved ON proctoring locations. PHBI will provide you with further proctoring information upon course completion.The cost of the proctor centre is not included in the course tuition.  

Passing grade:  The passing grade is 70%

 

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